SURVEY

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What types of services do you receive from Rockport Roll Shop, LLC?

Please rate our...

	Poor	Needs Improvement	N/A	Above Average	Outstanding
Product Quality	Product Quality Poor	Product Quality Needs Improvement	Product Quality N/A	Product Quality Above Average	Product Quality Outstanding
Product Delivery	Product Delivery Poor	Product Delivery Needs Improvement	Product Delivery N/A	Product Delivery Above Average	Product Delivery Outstanding
Product Price	Product Price Poor	Product Price Needs Improvement	Product Price N/A	Product Price Above Average	Product Price Outstanding
Product Performance	Product Performance Poor	Product Performance Needs Improvement	Product Performance N/A	Product Performance Above Average	Product Performance Outstanding
Product Innovation	Product Innovation Poor	Product Innovation Needs Improvement	Product Innovation N/A	Product Innovation Above Average	Product Innovation Outstanding

Please write any suggestions for improvements

How do I compare against my competitors on the following:

	Poor	Needs Improvement	N/A	Above Average	Outstanding
Quality	Quality Poor	Quality Needs Improvement	Quality N/A	Quality Above Average	Quality Outstanding
Delivery	Delivery Poor	Delivery Needs Improvement	Delivery N/A	Delivery Above Average	Delivery Outstanding
Price	Price Poor	Price Needs Improvement	Price N/A	Price Above Average	Price Outstanding

NOTE: This section does not apply to our internal customers.

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